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CLOUD CONTACT CENTER SOLUTION FOR YOUR BUSINESS!
A NEW AGE CLOUD CALL CENTER
IVR
HOSTED OUTBOUND DIALING
CRM INTEGRATION
TOLLFREE
MISSED CALL SERVICES
Most comprehensive cloud contact center solution
WORK FROM ANYWHERE
Offer seamless call center interaction to your customer while your agent work remotely. Allows to work on any device.
Best solution for telemarketing, outbound telemarketing and inbound telemarketing.
ON-DEMAND SCALABILITY
Ultra-flexible is the best word to define smartflo, enabling businesses to adapt quickly to address the emerging business challenges.
Unbeatable Call centre software for call centers bpo with call center dialer.
COST EFFECTIVE
Cloud telephony enabled asset-light model to keep cost in check. Flexible enough to allow to work on any device- No new investment required. Reduced management and maintainence cost.
Contact center solutions, Contact centre solftware and Cloud telephony provider.
INTELIGENT ANALYTICS
Analytical reports and data insights for you to track agent or project progress. Call notes data, live calls reports, voice to text, keyword mapping and sentimental analysis to help increase business intelligence.
Enhanced Call center analytics, dialer system, call center automation, outbound dialer software
ENTERPRISE GRADE SERVICES
Intelligent enterprise grade features like Click2Call and number masking. 99.5% uptime to ensure business continuity. Our Customisable admin portal and access rights for better user experience.
We are best call center software with advanced contact center technology.
ENHANCED CUSTOMER EXPERIENCE
Seamless and uninterupted customer experience. Smart IVR menus with AI managed call routing. Easy integration with multiple applications.
Perfect virtual call center with contact center ai for inbound and outbound calls.
CONTACT CENTER rE-ENGINEERED FOR YOU
HOSTED CONTACT CENTER
- Inbound-Outbound Calling
- Easy CRM integration
- Progressive and preview dialing
- Sentiment analysis
ADVANCED INTEGRATION & REPORTING
- Virtual PBX reduces hardware cost
- One pilot number for in and outbound traffic
- API and webhook advanced integration and reporting
CLICK2CALL SOLUTION
- Single click based communication
- OTP based calling and verification solution for agent call patching
- Number masking for customer privacy
REDUCED CALL MANAGEMENT WITH VIRTUAL PBX
- Call patching services
- Role based access to asist User Management
- Detailed call logs and call management dashboard
MISSED CALL SOLUTIONS
- Customised IVRs for missed calls
- Generate instant call back and scheduled SMS
PLATFORM DESIGNED FOR OUTBOUND MARKETING
- Voicemail transcription
- Customised campaign flow that guides IVR flow
CONTACT CENTER rE-ENGINEERED FOR YOU
HOSTED CONTACT CENTER
Inbound-Outbound Calling
Easy CRM integration
Progressive and preview dialing
Sentiment analysis
ADVANCED INTEGRATION & REPORTING
Virtual PBX reduces hardware cost
One pilot number for in and outbound traffic
API and webhook advanced integration and reporting
CLICK2CALL SOLUTION
Single click based communication
OTP based calling and verification solution for agent call patching
Number masking for customer privacy
REDUCED CALL MANAGEMENT WITH VIRTUAL PBX
Call patching services
Role based access to asist User Management
Detailed call logs and call management dashboard
MISSED CALL SOLUTIONS
Customised IVRs for missed calls
Generate instant call back and scheduled SMS
PLATFORM DESIGNED FOR OUTBOUND MARKETING
Voicemail transcription
Customised campaign flow that guides IVR flow
About us
Vigilant Technologies has over 17 years of experience in offering enterprise grade solutions to corporate. We offer multiple solutions ranging from telecom, data connectivity, CCTV, Access Control Systems and Cloud solutions to our clients. Our client base ranges from SMBs to large enterprise.
We believe in providing value to customer. This approach makes it apparent for us to understand business genuine requirement and offer the best feasible solution.
If you are looking for super receptionist knowlarity, call center solutions, my exotel, outbound call center, call center outsourcing companies, crm call center, convox dialer, virtual contact center, workforce management call center then we are the best service provider.
GET IN TOUCH NOW
UPGRADE TO CLOUD AND OFFER SEAMLESS CONTACT CENTER SERVICE TO YOUR CUSTOMER
Vigilant Technologies
#304, 3rd Floor, South Block, Archana Arcade, St. Johns Road, Secunderabad, Telangana 500 025
info@vigilanttech.co.in
6309024592
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